Audio Conferencing FAQ
Below is a list of the most common questions we are asked. If you have a question that isn't asnwered in this section or you would like to discuss your needs with a conferencing specialist please do not hesitate to contact us
It's easy - call us, send us an email or fill in the form on our
contact page and one of our conferencing specialists will activate an account for you.
Yes you can! Just
Contact Us by email, form or phone and we will be happy to let you experience the advantages of Bridge Talk.
Our
Reserved Passcode service can be set up within 30 minutes.For a Bridge Talk
OnDemand account (like having your own conference room to use without the need to pre book), it usually takes less than 60 minutes.Our
Elite calls require a little more time, but can be set up the same day.
No! We do not charge any set up or minimum fees.
No! There is absolutely no software required, and the only "hardware" you need is a telephone. You can connect to our service using a regular home or office phone, cellphone, pay phone, or even a VoIP service such as Skype or Vonage etc.
This depends on your requirements and usage. See our product pages or
Contact Us to discuss the best and most cost effective service for your needs.
We are powered by one of the world's largest and most successful virtual conferencing companies. Their size and technological superiority enable them to secure much better rates than smaller companies. Together with our streamlined, highly efficient operation, we are able to offer the best of both worlds, all over the world!
Quite the opposite. We have the best call quality available, with sound comparable to one on one phone calls. Our customers do not experience any static, echo or dropped participants that are common with many conferencing solutions.
Our technology is state of the art an employs the latest security measures. For additional security on calls, you can use our Reserved Passcode service which generates a unique one time passcode for use at a given time and hour.
While our customers enjoy the highest levels of call quality, you can dial *0 at any time to be connected to an operator within seconds. Additionally, you can speak at any time with our 24 hour international support teams.
More than you will ever need. We hold the Guinness World Record for the largest conference call ever with 10,424 participants! (We have the capability to go beyond that number if you want to set a new record).
Yes! You can download and listen to an MP3 of your call or request that we ship you a CD to any location in the world. The recording undergoes a special process to remove background noise from the recording. (Additional charges may apply).
With our standard service, the host can mute all lines and participants can mute their own lines.With our Elite service or when you request operator Assistance, they will manage the call to your specific requirements.
Once a month, an electronic invoice is sent to you by email. (A paper invoice can also be sent if you prefer). Payment can be made by check, bank wire or credit card within 30 days.