Video Conferencing FAQ
Below is a list of the most common questions we are asked. If you have a question that isn't asnwered in this section or you would like to discuss your needs with a conferencing specialist please do not hesitate to contact us
It's easy. Just call us, email or fill in the form on our contact page. A conferencing specialist will walk you through the entire process
Some of our clients make one call a month, whilst others make literally hundreds of calls every month. We do not charge any set up fees or minimum usage fees, no matter how little or how much you use the service.
Our rates are good because we run a very efficient operation and because our infrastructure is provided by a world leader in conferencing who has vastly superior rates due to the volume of its business.
Our quality is second to none. Our infrastructure is top tier and the equipment we use is state of the art. Our customers do not experience any static, echo, fuzzy pictures or dropped participants.
Our customers benefit from the highest levels of customer support, around the clock and around the world. Our staff is not only highly trained, but many of them are long time employees which attests to our company environment of high corporate standards.
This depends upon a number of factors, among them the type of services you require and the type of infrastructure you have. You can be sure that our experts will try to get things done as quickly and as efficiently as possible. For a more accurate answer, please contact us by phone, email, fax or by contact form on the site.
Once a month, you will be billed via electronic or paper invoice. Payments can be made by check, bank wire or credit card within 30 days.
To schedule a conference, please fill out enquiry form on our site or contact us by phone, fax or email.
Yes. When we bridge a meeting, we test connections between your site and the other sites prior to your conference. If there are problems, we can resolve them before the start of the meeting.
Our experts are on hand to make sure that everything works in sync. Although we can't guarantee that their equipment will be of the same quality as our equipment, as long as it is standards based, there should be no problems in getting it to work.
Contact Us
Please complete this contact form if you would like one of our conferencing specialists to contact you
